Intuit Accountants News Central

QuickBooks® Certification Exam and Courses are Live – Alert 5

Article Post Date
November 18th 2011 by

The QuickBooks ProAdvisor® 2012 Certification Exam and Courses are live and ready in your Certification Course Locker, Monday, Nov. 21. And we’ve made it easier than ever to get certified and show your up-to-the-minute certifications on the website.

Why Send This Alert Now? Because of your elite status as an Advanced Certified QuickBooks ProAdvisor, we know how important certification is to you.2

Many of you have asked us to let you know the moment the 2012 exam and courses are available. Some of you will want to get started over the upcoming holiday weekend.

Note: There are six versions of this ProAdvisor alert, so another version may be more applicable based on your certification history. Click on any of the links below to advance to that particular version:








Last year we completely re-vamped the Certification training and Exam experience to provide you with FASTER PATHS and MORE CHOICE as to how you certify. And, we now give you credit for your prior certifications! Your feedback reinforced that we had made the right changes


Because you hold 2010 and 2011 Certifications, you are eligible to take the shorter “ProAdvisor Re-Certification Exam” that focuses on “What’s New in QuickBooks 2012.”

2012 Certification Training is separate from the Exam and completely optional.

About the Exam

About the Courses

There are nine topical courses and each gives CPE credit. By popular request, one of the Courses focuses entirely on “What is New for 2012” for you and your clients.

You may take the courses before the exam, after, in between attempts or not at all – your choice entirely. Certification doesn’t depend on you taking the courses – they are there simply to help you learn what YOU need to learn.

Additionally, these courses remain in your Course Locker until the 2012 Certifications are sunset. You can take them at any time before then.


If You Need a Reminder, Look at the Benefits

As someone who has consistently maintained certification in recent years, you probably don’t need extra encouragement, but as a reminder, successful completion of the QuickBooks ProAdvisor Certification provides you with the following valuable benefits:


Because the Exam helps you discover what skills you need to brush up on, you might choose to use your first attempt as an assessment (remember, you get SIX attempts to achieve a passing grade of 85%). If this sounds good to you, go directly to your Exam and see how you do. If you pass, you are done!  If you do not pass, no worries – we will give you a list of the questions that you got wrong, along with the locations in the nine courses where the answers are found. You can then take just the training that you need, and use your remaining five attempts to pass the exam at 85%.

Alternately, you could choose to take all the training (or maybe just some of it – your choice) and then take the exam.

The best part is that you get to determine your own learning path, and we let you know where you might need training!

For more information on what’s new for 2012 Certification, click here.

IMPORTANT NOTICE – For Advanced Certification

The release of QuickBooks 2012 Certification does not change your status as an Advanced Certified QuickBooks ProAdvisor; however, your  access to the A.C.E. content and courses will be unavailable until you have passed the QuickBooks 2012 Certification exam.

Tip: The expiration date of your Advanced status is key. You must complete the 2012 certification and the required A.C.E. courses prior to your Advanced Certification expiration date to maintain your Advanced Certified status and corresponding listing on the Find-A-ProAdvisor website.


There are a lot of exciting changes in your options for certification this year. We recommend that you start by reviewing the information about certification in the ProAdvisor Member Website. You will need your ProAdvisor User ID and password to get started.

Next Step: Get started in your Course Locker today. Click on the Certification tab of your member website and click on “Visit Certification Course Locker.”


Your ProAdvisor Team is ready to help. If you need a hand in accessing your course locker, please call us at 1-888-250-7279.

Reminder on Holiday Schedule

Dedicated ProAdvisor Customer Service and Support will be closed Thursday, Nov. 24 and Friday, Nov. 25th in observance of the Thanksgiving Holiday and will resume normal operating hours on Monday, Nov 28.

During both the holiday closure and the following weekend, customers will be offered the option to be transferred to core QuickBooks Support and Service.

1Some states do not allow CPE credits when taking the QuickBooks ProAdvisor Certification courses. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. It is the responsibility of the individual earning the CPE credits to investigate what his/her own state board of accountancy recognizes with respect to any CPE course.

Please note that Intuit does not participate in the QAS (Quality Assurance Service) program. You will be unable to claim credit with our self-study courses if you are a licensed professional in the states of FL, TN, MN, OR or SC. Please visit the NASBA QAS page for additional information about the QAS program and a list of QAS sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. For states not included on this list, please check with the State Board of Accountancy directly.

2Your certification status is based on our best review of our records, conducted within 24 hours of sending you this note. If you believe our records to be incomplete, please accept our apologies in advance for the inconvenience and contact our QuickBooks ProAdvisor Team at 1-888-250-7279 to resolve the issue.

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